FAQS
YOU ASK, WE ANSWER
How to order online?
Step 1: Pick your product(s).
Step 2: Pick your preferred date and time.
Step 3: Select ‘Delivery’ or ‘Self Pickup’ (Delivery fee applies)
Step 4: Enter your details and address during checkout.
Step 5: Complete your payment with the preferred payment method.
Step 6: Your order is confirmed!
Do you have a physical store? Can I purchase from your store?
Yes we do! However only limited options are available for walkfin purchases.
Damansara Perdana:
Heritage Lane Ground Floor, Empire Damansara, 47820 Petaling Jaya, Selangor
Setia Alam:
L1-152 Setia City Mall, Persiaran Setia Dagang, Bandar Setia Alam Sek U13, 40170 Shah Alam, Selangor
What kind of payment method do you accept?
How will I know if my order is ready to be picked up?
How is the delivery order processed?
How to cancel your orders?
*SAME DAY DELIVERY ORDER IS NOT ELIGIBLE FOR CANCELLATIONS.
All cancellation must be made 2 days prior to delivery date, before 4pm. Any late cancellation will not be accepted.
To cancel your order, please provide us a photo of your receipt with date of purchase. Accepted cancellation will be refunded to you via online banking.
Are your products vegan friendly?
Only Sourdoughs are vegan-friendly.
Aside from Sourdoughs, all of our other products contain eggs, dairies and gelatins.
